JANUARY 26TH, 2010
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By Mary Compton, April 25, 2011 @ 3:28 pm
Jennifer’s retailing principles apply to any retail or service environment. I applaud her no nonsense approach when it comes to relating to customer loyalty. Show your customers respect, warmth and share your knowledge and you won’t have to worry about the bottom line. If you’re there for them they’ll be there for you.