Comments on: Actionable information http://insider.powersportsbusiness.com/2010/07/actionable-information/ Exclusive news, info and commentary from PowerSports Business Tue, 22 Nov 2011 16:56:04 +0000 hourly 1 http://wordpress.org/?v=3.0.5 By: Dealer Internet http://insider.powersportsbusiness.com/2010/07/actionable-information/comment-page-1/#comment-260 Dealer Internet Sun, 04 Jul 2010 17:47:45 +0000 http://insider.powersportsbusiness.com/?p=1006#comment-260 Most sales consultants will perform at least some of these key skills inefficiently: • Inbound & Outbound Telephone • Follow up of Unsold Opportunities • Proactively prospecting current/previous owner base • Consistent customer contact for increased loyalty These issues are the justification for call centers. If call center personnel are dealing with similar issues, it is surely a matter of training. Most sales consultants will perform at least some of these key skills inefficiently:

• Inbound & Outbound Telephone
• Follow up of Unsold Opportunities
• Proactively prospecting current/previous owner base
• Consistent customer contact for increased loyalty

These issues are the justification for call centers. If call center personnel are dealing with similar issues, it is surely a matter of training.

]]>